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Privacy

Privacy Overview

Makemyhouse periodically reviews its Privacy Policy and reserves the right, at its discretion, to modify or remove portions of this policy at any time. Makemyhouse considers the responsible use of personal information to be of vital importance. This Privacy Policy may be updated by us at any time by posting on the site without any prior notice.

In general, you can visit Makemyhouse website without revealing any personal information about yourself. However, there are times when information will be collected, such as when you use our contact form, for billing purposes, appraisals or in connection with community postings such as message boards or feedback to us or to receive information from us. This information may include your name, home or business address and e-mail address. Personal information will only be collected when knowingly and voluntarily submitted.

Also, this Privacy Statement may be supplemented or modified by agreements entered into between us and an individual from time to time. In this Privacy Statement, personal information means any information about an identifiable individual, including contact and demographic details, not including collective information or information regarding a group in summarized form.

We at Makemyhouse.com know that our customers care about how their personal information is used and shared, and we take your privacy very seriously. By visiting or using the www.Makemyhouse.com website, you agree to the practices and policies set forth in this Privacy Policy, and you hereby acknowledge and consent to our collection and use of your information as described herein.

We comply with the privacy laws in all regions that we operate in and do more to keep your information confidential. We do everything we reasonably can to protect your rights of privacy on systems and the Website controlled by us, but we are not liable for any unauthorized or unlawful disclosures of your personal and confidential information made by third parties who are not subject to our control, for example, advertisers and websites that have links to our Website. You should take note that the information and privacy practices of our business partners, advertisers, sponsors or other sites to which we provide hyperlinks, may be different from ours. This privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this document periodically.

Section 2

Collection of Personal Information

The Site's registration form requires users to give us contact information (such as name and email address) and demographic information (and other information that is used by us to provide services). We use the customer contact information from the registration form to send the user information that he or she has requested regarding the Site or regarding services offered by us. Contact information provided may be used to contact customers when necessary. Demographic and profile data is also collected at the Site. Our online surveys ask visitors for contact information (such as email addresses) and demographic information.

When you register on Makemyhouse, we collect some information about you to complete your profile on Makemyhouse. This may include some or all of the following:

  • Information about your personal identity such as gender, age, preferences, likes, and dislikes etc.
  • Your contact details such as your physical addresses, postal addresses, telephone numbers etc.

We only collect your Personal Information to conduct our business and to enable us to deliver and improve our Services. We do not for any reason whatsoever sell your Personal Information to any third party or otherwise trade on it.

Section 3

Your Information

Makemyhouse does not sell or rent personal information regarding our clients and their customers to any third party. The provision of your personal and/or organization information regarding yourself and including any information on your clients and/or customers will only be used for the purpose of providing to you and administering our products and services.

Makemyhouse will seek your permission to send you further communications at the time you provide us with your personal information. If at any time after submitting your personal information to Makemyhouse you would no longer like to receive information from us, simply follow the 'unsubscribe' directions at the end of any e-mail communications you receive.

No attempt will be made to identify users or their browsing activities except in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect server logs. The statistics and log files may be preserved indefinitely and used at any time and in any way necessary to prevent security breaches and to ensure the integrity of the information supplied by Makemyhouse.

In general, on Makemyhouse websites, IP addresses (a number that is unique to the computer through which you are connected to the internet) are logged to track a user's session while the user remains anonymous. We analyze this data for certain trends and statistics, such as which parts of our site users are visiting and how long they spend there. In general, we do not link your IP addresses to anything personally identifiable to you. In those limited cases where session information is not anonymous, Makemyhouse will provide notice of the practice and an opportunity to 'opt out.'

When Makemyhouse receives information about your session or about you, we may also use it for research or to improve our site and the services we offer you.

Section 4

We Do Not Share Your Information

We will only disclose your Personal Information in accordance with this Privacy Policy. If we want to use it for any other purpose, we will obtain your prior written consent. If you decline to submit personal information to us, then we will unfortunately not be in a position to provide the Services to you.

Any of your information which you provide when you use certain Services and are to an open, public environment or forum including (without limitation) any blog, community or discussion board, is not confidential, does not constitute Personal Information, and is not subject to protection under Privacy Policy. Since such public environments are accessible by third parties, it is possible that third parties may collect and collate and use such information for their own purposes. You should accordingly be careful when deciding to share any of your Personal Information in such public environments.

Information which is disclosed publicly is also shared with our affiliates, third party service providers, sponsors of competitions etc. unless expressly stated otherwise.

Note: We are not liable to you or any third party for any damages that you or any third party may suffer howsoever arising from your disclosure of Personal Information in any public environment. You accordingly disclose information in a public environment at your own risk.

Section 5

Why We Need What We Collect

We collect your Profiling and Account Information for the following reasons:

a Identity & Contact Management

We need your identity details, contact details, banking information and account history to manage our relationship with you and provide Services to you. We may use this information for suggesting products and promotional offers and schemes. We will only disclose this information as provided below.

b Statistical & Demographic Profiling

We use certain of your information in an aggregated form to compile statistical and demographical profiles for our business and marketing activities. We may disclose such information about you, provided that the information is in an aggregated form that is not capable of being used or interpreted in such a manner as to identify you.

We collect and store your Service Usage and Transactional Information to: (a) determine and verify the Service Charges payable by you and to administer our relationship with you; (b) comply with any statutory or regulatory requirement; (c) compile statistical and demographical profiles about you for our business and marketing activities and to customise our Services to you; while we are entitled to use such information about you for our own internal business purposes without limitation, we will only disclose it in an aggregated form which is not capable of being used or interpreted in such a manner as to identify you; and (d) monitor your use of our Services for the purposes of ensuring compliance with our Terms of Service.

We collect and store your Correspondence Information and Personal Identifiers to: (a) comply with our obligations under the law; and (b) monitor your use of our Services in order to ensure your compliance with our Terms of Service.

Section 6

When We May Need to Disclose Your Information

If we are required to intercept, disclose, monitor and/or store your Personal Information:

  • By law
  • To conduct our business
  • To secure our systems and ensure the privacy of our users
  • To enforce our own rights

...we will do so in the manner as prescribed by law. Such interception, disclosure, monitoring, and storage may take place without your knowledge. In that case, we will not be liable to you or any third party for any damages howsoever arising from such interception, disclosure, monitoring, and storage.

In order to ensure that all our Users comply with the Terms of Service, we may monitor your Personal Information to the extent that this may be required to determine compliance and/or to identify instances of non-compliance. To ensure that the security and integrity of our Services are safeguarded, we may monitor your Personal Information. This monitoring may include (without limitation) the filtering of incoming and outgoing electronic data messages to identify, limit and/or prevent the transmission of spam, viruses and/or unlawful, defamatory, obscene or otherwise undesirable material or content.

We may under certain circumstances procure an element of the Services from a third party service provider. To the extent that it may be necessary, and solely for the purposes of providing the Service to you, you agree that we may disclose to such third party any of your Personal Information that may be necessary for the procurement of services from the third party.

Policy

Refund Policy

MAKEMYHOUSE.COM takes every project (based on the services) very seriously and ensures that the same is handled in a professional manner and the client gets the result as per our promise to him. However, if you are not happy with the outcome, have gone through the Change Option, we do not entertain refund requests reason being that we are a service provider, but for the convenience of the client we have given them change options as per the services hired by the customers.

Transactions between you and Makemyhouse shall be governed by and construed in accordance with the laws of India, without regard to the laws regarding conflicts of law. Any litigation regarding this agreement or any transaction between customer and Makemyhouse or any action at law or in equity arising out of or relating to these agreement or transaction shall be filed only in the Competent Courts of Indore alone and the customer hereby agrees, consents and submits to the jurisdiction of such courts for the purpose of litigating any such action.

Makemyhouse.com — Buyer Protection Policy: We truly understand that any buyer trusts us solely and buys the product from our site. Hence, we take responsibility for any dis-satisfaction arising there-off. Once the payment is deposited and the project started, we, unfortunately, cannot cancel the order.

Section 7

Terms & Conditions

Please read the following terms and conditions very carefully as your use of services are subject to your acceptance of and compliance with the following terms and conditions ("Terms"). By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.

1 Legal Definition

In these Terms, references to "you", "User" shall mean the end user accessing the Website, its contents and using the Services offered through the Website. "Service Providers" mean independent third party service providers.

2 Eligibility

You must provide true, complete and up-to-date registration information about yourself and agree to abide by these Terms. You must be legally capable to enter into contracts.

3 Payment and Fees

The payment should be deposited in advance. Revised Option: After getting a plan from us if any change is required by you, additional charges will have to be paid by the customer if any commitment is not there.

4 International Use

Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct. Specifically, you agree to comply with all applicable laws regarding the transmission of technical data exported from the country in which you reside. You must comply with all local laws within the territories that you access the Sites.

Makemyhouse sales analysts and representatives are not engineers and do not create or modify plans and designs on their own. They are only authorized to sell plans and services to Makemyhouse's clients. Based on your requirements, qualified engineers and designers will produce and present the right plans or designs to you. Under certain conditions or for premium customers and solely at the discretion of Makemyhouse, Makemyhouse may allow direct interaction of clients with the engineering team.

Building a residential or commercial structure is a complex process. Sincere efforts have been made to present architecturally sound plans and designs. The information contained herein is based on analysis and creativity of the Makemyhouse staff. We, however, do not vouch for the accuracy or the completeness thereof. This material is for personal information and we are not responsible for any loss incurred due to it & take no responsibility whatsoever for any material, financial, mental, emotional, or notional loss which may arise from the plans and designs above.

Section 8

Delivery Policy

MAKEMYHOUSE.COM's delivery commitment is subject to the following conditions:

Timely payments: A project is not considered to be void if the agreed upon / listed payments are not clear.
Timely communication from the client: If required information for successful completion of the project is not communicated to us in a timely manner, any delay or failure of the project arising out of such situations cannot be attributed to Makemyhouse.com.
Completeness of information provided by the client: If the information provided to us is incomplete and/or complete information/scope of the project (service and/or product) is not provided at the beginning of the project, Makemyhouse.com is not bound to maintain its delivery.
No compensation for delay: Makemyhouse.com will not make any compensation for the delay of delivery under any circumstances unless there is a special agreement signed or committed with a penalty clause for delay in delivery.
Security

Security & Transactions

Makemyhouse strives to ensure the security, integrity, and privacy of personal information submitted to our sites, and periodically updates its security measures in light of current technologies. You need to be aware of inherent risks associated with the transmission of information via the Internet. Makemyhouse cannot guarantee or warrant the security of any personal information you submit to our sites. If you have concerns in this regard, Makemyhouse has other ways of obtaining and providing information. Normal mail, telephone, and fax facilities are available.

Makemyhouse Websites may contain advertisements and links to other websites operated by third parties. These links are meant for your convenience only. We are not responsible for the privacy policies of these third party materials. Visitors to those sites should refer to their separate privacy policies and practices before disclosing personal information.

T Transaction Security Guarantee

Makemyhouse respects your financial privacy and we guarantee the security of all online transactions made with us. Transactions are secured under strict global information security standards defined for organizations handling credit holder information.

F Transaction Failures

In the event of a failed transaction, you should not worry as no amount is deducted from your credit or debit card. Failed transactions may be due to multiple reasons such as unstable internet connection and/or incorrect billing information provided.

To avoid any disruption, please make sure that you have a strong internet connection once you have finalized your order and check that you have accurately provided the correct billing information. Should you encounter further difficulties in securing your payment, please feel free to contact us at +91 0731-2580777 and we will immediately attend to your billing concerns.

FAQ

Frequently Asked Questions

How do I find a specific plan to meet my specification? ⌄
You can try the advanced search feature on the home page of our site. You can put in the criteria you want or need and only those types of plans will come up. Once you find a plan that is closest to your needs, you can purchase the plan. Once you purchase the plan, we will assign a representative for your project and he/she will coordinate all your requirements.
Will the plans meet my city's building codes? ⌄
Each state, city, and subdivision have their own set of codes and regulations that they have determined work best for their area. As Make My House plans are sold throughout the country, they meet national codes. However, you will need to take the plans to a government department to determine if the plans will meet local codes. If they suggest some changes, you may consider our modification services.
Is there any way to know if a plan has been purchased and/or built in my area or city? ⌄
We do not retain personal building information on the customers who have purchased plans from us due to privacy reasons. Normally when they have bought the plans, they move from the location where we have shipped. Even if we were allowed to offer such information, it's impossible to track.
Do you offer a low price guarantee? ⌄
We guarantee to have the best online house plan prices in India. If, however, you find the identical plan online at a lower price, we'll happily match that price subject to the terms and conditions below. This low price guarantee, coupled with the industry's leading exchange and upgrade policies, make MMH the best place to shop for home plans. Buy with confidence today.
How is the square footage calculated? ⌄
The square footage for a home is based on two points: one is Built-up area and another is total plot area. Built-up area is total area of construction done and plot area is depth & width of total plot size. Typically this would include any finished basement area. It does not include the garage, any porches or any bonus space.
Can I make changes to my plan? ⌄
Once you purchase the plan, we will contact you and send you a questionnaire through which we will understand your requirements. We will assign a representative for your project and he/she will coordinate all your requirements. After discussions with you, we will adjust the plan according to your exact plot size and make as many changes as you like. Our prices are based on per square feet of built area and if after changes your built area increases by more than 10% then we will charge for the increased area accordingly.
What modifications can I make through Make My House customization service? ⌄
With the expertise of Make My House, you get a full spectrum of design-change options. They range from enlarging or reducing the total square footage of a plan to changing a roof line or foundation type. Your choices also include adding, removing and relocating rooms, windows, and doors, as well as many other refinements and amenities.
Can I customize my plan and change the type of exterior finish? ⌄
Yes! You can change the type of any proposed exterior finish. Those that are featured on our website are suggestions only. Many of our customers choose to do so, whether for economical reasons or simply for personal preference. Note: There are some structural changes involved when conversion is in Elevation. It is very important that you have your plan modified if you decide to change the type of exterior finish.
Is it possible to customize my plan for different types of foundations? ⌄
Yes! MakeMyHouse customization service offers a variety of foundations to accommodate diverse soil types and basement requirements — including slab, crawlspace, and pier foundations.
How do I get started customizing my plan with MakeMyHouse customization service? ⌄
Here is how the whole process works:

1. You select a plan whose layout you like. Note down the plan code and purchase the plan.
2. Once you purchase the plan, we will contact you and send you a questionnaire through which we will understand your requirements.
3. We will assign a representative for your project and he/she will coordinate all your requirements.
4. After discussions with you, we will adjust the plan according to your exact plot size and make as many changes as you like.
5. If you also purchase guidance from a Vastu expert, an independent Vastu expert will be assigned to your project and he/she will review your plan and suggest changes.
6. Once the plan is finalized, we will give you dimensions as shown in the sample drawing and door window schedule.
How much does it cost to customize my plan? ⌄
Once you've purchased your home plans and returned the customization checklist, our experts will determine the complexity of the work and send you an accurate cost estimate for your review. If the customization is more than 10% of total square footage, we charge for it.
Is the Make My House plan customization consultation fee refundable? ⌄
The customization consultation fee is deducted from the total cost of your modification order. If you choose not to proceed with the modifications, this fee is non-refundable.
What is the turn-around time for Make My House plan customization service? ⌄
The average turn-around time is 10–15 business days*, following the receipt of the customer's approval of any preliminary design modifications, if applicable. *Excluding holidays and peak periods.
What is the exchange policy? ⌄
We want to make sure you get the house plan that is perfect for you. We will exchange your entire first order for another plan from our plan collection within 90 days of the original order. Because they can be copied, reproducible masters, PDFs and CAD files are not exchangeable or refundable. Fees for exchanging your blueprints are as follows: 20% of the amount of the original order, plus the difference in cost if exchanging for a higher priced plan or less the difference in cost if exchanging for a lower priced plan. Shipping and handling charges are not refundable. If the returned blueprints look used, redlined, copied or if the staples have been removed, we will not honor the exchange.
What are your shipping options? ⌄
We will send you the concept plan by email in PDF format.
Is there a time limit for using my house plan? ⌄
There is no time limit for building. We do advise that you store your plans and your copyright release letter in a safe place.
What methods of payment do you accept? ⌄
We accept all forms of Electronic Money Transfer. Cash on delivery is not available.
What are your disclaimers? ⌄
We, and the designers we work with, have put substantial care and effort into the creation of our blueprints. However, because we cannot provide on-site consultation, supervision, and control over actual construction, and because of the great variance in local building requirements, building practices and soil, seismic, weather and other conditions, WE CANNOT MAKE ANY WARRANTY, EXPRESS OR IMPLIED, WITH RESPECT TO THE CONTENT OR USE OF OUR BLUEPRINTS, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE.
Can we suggest changes to the design once the First Concept Design is shared with us? ⌄
Yes. You can ask us to amend the design after the First Concept Design is sent to you. It is quite common for a client to realize additional minor requirements after the First Concept Design is created.
How much time does it take to get the design done? ⌄
Once you have filled out our questionnaire and provided us with the information required, it usually takes us about 7 working days to submit the First Concept Design. We will then allow 3–5 days for you to give your comments on the design in writing. Once we receive this, it will take us another 7 working days to prepare the Final Concept Design. The total time taken for the work is therefore a minimum of 15 working days.
Can we use Make My House customization service to modify plans for local building code requirements? ⌄
Unfortunately no. If any modifications are needed in order for your plan to meet local building code, you will have to work with a local engineer. Typically, these minor changes do not alter the design of the house, and therefore are permissible under copyright, regardless of which plan type you buy.
Can your designs be adaptable for use outside Indian subcontinent like Sri Lanka, Australia, etc.? ⌄
Yes, our designs can be used for places other than the Indian Sub-Continent. We can change drawings to incorporate other construction systems and climates. Many of our designs are on sale (through other gateways) in the USA and Canada.
Can you provide a design which uses local building materials? ⌄
The common construction technique used in India is of a reinforced concrete (RCC) frame structure with brick infill walls. Windows are normally made of float glass and either wood or aluminum, and doors are usually wooden flush shutters. Other than this we also do designs which use engineered earth, or mud — in the form of Compressed Stabilised Earth Blocks (CSEB). We also do rammed earth construction. These techniques are not yet widely used, but we believe they hold a lot of potential for low-cost environment-friendly construction in India.
Is it possible for us to meet you before we sign a design contract with you? ⌄
Yes, of course. Do telephone to fix an appointment at our Indore office, which runs from 10am to 6pm Monday to Friday.
Services

What MakeMyHouse Offers

Our services include CAD Plans for planning and/or construction, 3D Renders, Colour Floorplans, Landscape Plans, Kitchen / Bathroom, Colour Selections and Structural layouts and complete Architectural design schemes. 'Make My House' is an innovative design service, offering individuals, builders, developers and architects, an on-line 24/7 design library with a range of professional quality, modern residential plans and services.

Professional Charges for Basic Plan

(Concept Plan, Layout Plan and Elevation Sketch — 3D and 2D)

Small (S)
Less than 1,000 ft²
₹8,000 / US$ 160
Medium (M)
1,000 – 2,500 ft²
₹19,500 / US$ 335
Large (L)
2,500 – 4,000 ft²
₹28,000 / US$ 480
Extra Large (XL)
More than 4,000 ft²
Quoted as per actual

Note: Government Service Tax at 12.36% will be applicable on fees paid.

What is Included in a Complete Set?

Cover SheetLegends and project notes
Site PlanPlot and surroundings layout
Floor PlanDetailed room-by-room layout
ElevationsFront, rear and side views
Floor Working DrawingDimensions and specifications
Structural DrawingsFoundation and framing details
Sections / DetailsCross-sections and cutaways
Slab LayoutFoundation slab plan
Electrical PlanLighting and circuit layout
3D RendersVisual perspective drawings
Floor Covering PlanMaterial specifications
SchedulesDoor and window working plans

Our Team & Expertise

We are an architectural firm based in Indore, India. Our principal architects respectively have eight years of experience in the field. Our office infrastructure and the team include architects, interior designers, architectural draughtsman, computer 3D modeling experts and consultants for structural engineering and building services design.

Since we have worked on projects in Maharashtra, Gujarat, Karnataka, Tamil Nadu, West Bengal, Assam, and Delhi, we are familiar with the basic regulations in a number of places across India. We base our designs on the National Building Code of India 2005. However, we do not undertake the process of obtaining building permissions. You will require the help of a local permissions agent for this.

Who are the intended audience? 'Make My House' provides hundreds of readily available standard designs efficiently because the site is dedicated to servicing our clientele, rather than acquiring advertising income from site advertisers. Our major clients include Indian Builders, Developers, and Architects. Customers can purchase designs as is, make minor changes, or have a complete new design. All designs are suitable for Indian climate, taste and standards.

Architectural & Engineering Seals

Some cities and states now require that a licensed architect or engineer review and "seal" a blueprint, or officially approve it, prior to construction. Prior to application for a building permit or the start of actual construction, we strongly advise that you consult your local building official who can tell you if such a review is required.

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